Terms & Conditions

Terms & Conditions

Revised: 2 September 2020

This disclaimer should be read in its entirety. The information available through liverwell.org.au (this site) is not a substitute for independent and personal professional medical advice. This site contains information, data, documents, policies, procedures, guidelines, images and general material prepared by LiverWELL Limited (trading as Hepatitis Victoria).

Please note that in this statement, LiverWELL Limited is referred to as Hepatitis Victoria/LiverWELL, LiverWELL Limited, ‘us’, ‘we’, ‘our’ or ‘the organisation’.

Hepatitis Victoria/LiverWELL wishes to make available information to better inform the community. In particular, the linked information and reference materials are intended solely for the information of the user. We do not accept any liability for any injury, loss or damage incurred by use of or reliance on the information.

LiverWELL Limited is endorsed by the ATO as a Deductible Gift Recipient. Donations over AUD$2.00 are fully tax deductible but are not refundable. A Tax Deductible Receipt will automatically be emailed for all donations over AUD$2.00 provided that a valid email address is supplied.

Information Subject to Change

Any information on this website may include technical inaccuracies or typographical errors. Furthermore, the information may change from time to time without any notice. Whilst the information is considered to be true and correct at the date of publication, changes in circumstances after the time of publication may affect the accuracy of the information. We are not and will not be in any way liable for the accuracy of any information printed and stored or in any way it is interpreted and used.

No Warranties

To the extent permitted by law, this website and the information and services provided on it, are provided on an “as is”, “as available” basis without warranties of any kind, express or implied, including, but not limited to, those of TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE or NON-INFRINGEMENT or any warranty arising from a course of dealing, usage, or trade practice. No oral advice or written information provided by us or our employees shall create a warranty; nor should visitors to the site rely on any such information or advice.

Disclaimer of Liability

The user assumes all responsibility and risk for the use of this website and the information and services provided on it and on the Internet generally. Under no circumstances, including negligence, shall Hepatitis Victoria/LiverWELL or its employees or anyone else involved in creating or maintaining this web site be liable for any DIRECT, INDIRECT, INCIDENTAL, SPECIAL or CONSEQUENTIAL DAMAGES, LOST PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY OR BARGAIN, that result from the use or inability to use the web site and/or any other web sites which are linked to this site, or the information and services provided on the web site. Nor shall Hepatitis Victoria/ LiverWELL or its employees be liable for any such damages including, but not limited to, reliance by a visitor on any information obtained via the web site; or that result from mistakes, omissions, interruptions, deletion of files, viruses, errors, defects, or any failure of performance, communications failure, theft, destruction or unauthorised access. In states which do not allow some or all of the above limitations of liability, liability shall be limited to the greatest extent allowed by law.

Online Conduct

Users of this website agree to use the web site only for lawful purposes and are prohibited from posting on the website any unlawful, harmful, threatening, abusive, harassing, defamatory or obscene material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, state, national or international law. This applies to any posting that could be termed as Sexual Harassment and/or Discrimination.

Disclaimer of Endorsement

Reference to any products, services, hypertext link to the third parties or other information by trade name, trade mark, supplier or otherwise does not constitute or imply its endorsement, sponsorship or recommendation by us or our employees. Nor is an endorsement of us or our employees implied by such links.

Link Disclaimer

These links are provided simply for convenience, and it should not be implied that we recommend, endorse or approve any of the content at the linked site(s). We take no responsibility for the accuracy, currency, reliability and correctness of information, links or references to information sources (including Internet sites) outside of this site. Views or recommendations provided in linked sites do not necessarily reflect those of Hepatitis Victoria/LiverWELL. It is the responsibility of users to make their own investigations, decisions, enquiries about the information retrieved from other Internet sites.

Internet Usage Risks

Users should be aware that the Internet is an insecure public network that gives rise to potential risks that their transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses or other defects. We accept no liability for any interference with or damage to a user’s computer system, software or data occurring in connection with this web site. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user’s computer system, software or data.

Restrictions on Use

The information on this web site is protected by copyright. Excepted as expressly permitted by us, the user must not reproduce, publish, adapt or communicate the information on this web site to the public. We authorises the user to make a copy of the information on this web site for personal use only.

Refund Policy

We will provide a refund on any Hepatitis Victoria/LiverWELL branded merchandise purchased at an event hosted by us or a registered 3rd party seller of Hepatitis Victoria/LiverWELL merchandise, providing the item purchased is returned in its present condition within fourteen (14) days of purchase.

Hepatitis Victoria/LiverWELL Events

A confirmation email and tax deductible receipt [KH1] [SK2] will be sent within 72 hours of receipt of payment. Cancellations of tickets occurring less than seven (7) days prior to an event will incur a 10% administration fee. Cancellations made less than 72 hours prior to an event will forfeit full payment. Substitutes can be made at any time.

We will not provide a refund in the following circumstances:

  • The monies received is by way of a donation, unless that donation is made in error and we are advised, in writing, within 24 hours of the error being made;
  • The payment to Hepatitis Victoria/LiverWELL is made for any auction item, silent auction item or raffle ticket at a Hepatitis Victoria/LiverWELL run Event;
  • All payments made at events not hosted by us, but where the proceeds are subsequently donated to Hepatitis Victoria/LiverWELL.


All transactions are in Australian Dollars (AUD$).
Transactions will appear on any credit card statement as “LiverWELL Limited”.


We use the latest 128-bit SSL (secure sockets layer) encryption technology as the current industry standard. Any questions regarding our security policy can be directed to admin@hepvic.org.au.

Credit card fraud

Most banks and card issuers cover all the charges that result from unauthorised use of your credit card or may limit your liability to AUD$50.00. In the unlikely event of unauthorised use of your credit card, you must notify your card provider in accordance with its reporting rules and procedures.


We usually deliver products using Australia Post. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are dispatched within 5 business days. Shipping times are usually estimated to be between 5 and 14 business days, depending on your location.

LiverWELL acknowledges the support of the Victorian Government.
We welcome people from all cultures, nationalities and religions. Being inclusive and providing equitable services is our commitment.

ABN 48 656 812 701

We acknowledge the traditional owners of the lands where we work - the lands of the Woi-Wurrung Wurundjeri people of the Kulin Nations. We express our gratitude to them for their continued care and curation of these lands and waters. We pay our respects to Elders past and present.

LiverWELL observes and honours the Kulin Nation's intrinsic connection to land, sky and water, and the creator Bunjil. LiverWELL is committed to being led and informed by Aboriginal and Torres Strait Islanders on bridging health outcomes for communities and improving liver health.